Heritage Resorts & Hotels is committed to maintaining your confidence and trust. Your right to privacy and data security is a primary concern. We collect industry standard information to help us provide you with better services as described below.
Use of this site | Personal Information | Non-Personal Information
Use of this site
This legal statement and privacy policy are an integral part of our website, which cannot be separated from the general contracting conditions, operations or services.
The use of our website indicates complete acceptance, without exclusion, of the conditions contained in these clauses.
You agree not to deep-link to any part of this website without prior written permission from Heritage Resorts & Hotels, and not to impose what Heritage Resorts & Hotels may consider to be an unreasonable or excessive load on the infrastructure of this website. You further agree not to contravene any constraints placed on robot exclusion headers of this website or circumnavigate other measures employed to block or inhibit access to any portion of this website.
Personal Information:
Personal Data
When you browse the site, we do not collect personal information about you. The only way we can collect any kind of personal information is if you give it to us.
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by us as stated in this Legal Statement and Privacy Policy.
We will need to collect information about you to deal with your submitted requests as smoothly as possible. This information may include such details as your name, personal preferences, disabilities, or any special requirements. We do not share your personally identifiable information with third parties under ANY circumstances.
Heritage Resorts & Hotels guarantees the security and confidentiality of any personal details submitted. Heritage Resorts & Hotels has implemented technical security measures and appropriate processes to ensure the correct transmission of personal data obtained for the purpose for which they have been submitted, as well as to ensure against unauthorized alteration, loss, treatment or access, in line with current technology and the nature of the data.
Newsletters
Heritage Resorts & Hotels do not automatically subscribe users to our newsletter. In order to receive this you have the choice to subscribe and be informed by email of news and special offers. If you would like to unsubscribe to our newsletter at any time, you can advise us on the “unsubscribe” option of our website.
Sharing of Information with Third Parties
We do not share your personally identifiable information with third parties under ANY circumstances. If we ever wish to share your personally identifiable information with third parties, we will give you a chance to opt out before we do so.
Non-Personal Information:
Web Visit
When you visit our web site, our server logs your IP address, the time and duration of your visit, and the time and duration of the pages on our web site that you view. This information is used to generate aggregate statistical data that we use to measure interest in our web pages. We do not tie this information to any personally identifiable information that we collect.
User Surveys
Your participation in surveys is optional. We may ask you for information regarding your experience with our products or services, or to provide demographic information such as age, gender, or areas of interest. We use this information to help us improve our services, plan marketing initiatives, and develop new products that may interest you. We collect this information in a completely anonymous way so that it cannot be tied to any personally identifiable information.
Cookies
Law
A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).
What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie’s abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.
When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.
Most common cookies
Session cookies
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
Persistent cookies
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.
Exceptions
There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.
Our use of cookies
- We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer;
- We also use cookies to understand your usage of our website, which may include the Internet domain (e.g. www.company.co.uk) and IP address from which you access the web site, the type of browser (Chrome, Firefox etc.) and OS (Windows, Mac, Android etc.) you use, the date and time of your visit, the pages you visit and the address of the web site from which you linked to us (if applicable);
Further information can be found at:
ico.org.uk and www.allaboutcookies.org.
Links
Neither we, our employees, contractors, agents, and owners are responsible for the privacy policies or content of any websites which may link to Heritage Resorts & Hotels.
Children’s Online Privacy Protection
Neither our web sites nor our products are designed for or directed to children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.
Copyright
All materials and content on this site, including, but not limited to, software, logos, trademarks, graphics, text, designs, compilations of data, photographs, images, maps, and other material on this site are the intellectual property of Heritage Resorts & Hotels or its suppliers and are protected by international copyright law.
You are granted a limited, non-exclusive, non-transferable, revocable license to view these materials for personal use only. This license does not extend to any commercial use whatsoever. You may not copy, reproduce, store, transmit, distribute, borrow, cache, modify, sell, make derivative works, or otherwise use the information without the express written consent of Heritage Resorts & Hotels. Any violation, including through robots, spiders or other automated or manual means, may result in severe civil and criminal penalties.
The information on this site is posted in good faith but Heritage Resorts & Hotels cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission on this site.
Heritage Resorts & Hotels – 3rd April 2019
